FAQ: Claims Assessor Careers

What does a Claims Assessor do?
A Claims Assessor evaluates insurance claims by reviewing regulations and legislation. They assess damages, determine whether they are covered by an insurance policy, and handle specialist or high-risk claims.
What skills do I need to become a Claims Assessor?
To excel in this role, you should have:
  • A curious mind
  • Strong problem-solving skills
  • Good negotiation abilities
What subjects will help me prepare for this career?
Mathematics and Accounting in school can be beneficial for pursuing this career.
What are the learning pathways to becoming a Claims Assessor?
  • Learnership and accreditation by the Insurance Institute of South Africa (IISA)
  • Certificate in Short-Term Assurance with accreditation from IISA
Where can I find more information?
Visit the Insurance Institute of South Africa: www.iisa.co.za